FAQ – Artinox Sinks Australia
FREE SHIPPING AUSTRALIA WIDE- no code required

Artinox Sinks – Frequently Asked Questions

Product Information

What materials are Artinox sinks made from?

Artinox sinks are manufactured from premium stainless steel, typically 304 or 316 grade depending on the model. These materials are chosen for their durability, corrosion resistance and hygienic properties, making them ideal for Australian kitchens.

What is the difference between 304 and 316 stainless steel?

304 stainless steel is suitable for most residential kitchens and offers excellent durability and value. 316 stainless steel (marine grade) provides enhanced corrosion resistance, making it ideal for coastal areas or premium kitchen installations.

Are Artinox sinks suitable for Australian conditions?

Yes. Artinox sinks are designed to perform in Australian environments, including high humidity and coastal locations. The steel grade, finishes and protective coatings are selected for long-term performance.

Do Artinox sinks include sound-deadening features?

Yes. Most Artinox sinks feature sound-absorbing pads and an anti-condensation coating to reduce noise from running water and minimise moisture build-up inside cabinetry.


Installation

What mounting options are available for Artinox sinks?

Artinox sinks are available in topmount (inset), undermount and flushmount options. The suitable mounting method depends on your benchtop material, sink model and installer preference.

Can Artinox sinks be installed in all benchtop types?

Topmount sinks are compatible with most benchtops, including laminate. Undermount and flushmount installations require solid surfaces such as stone, granite or composite materials.

Should installation be done by a professional?

Professional installation is recommended to ensure correct fitment, sealing and plumbing connection. Incorrect installation may affect performance and warranty coverage.

Are accessories included with workstation sinks?

Our sinks do not come with accessories included unless you purchase a "pack" All product descriptions will say if accessories are included. Our sinks all have compatible accessories to make your sink a useable workstation. 


Care & Maintenance

How do I clean my stainless steel Artinox sink?

Clean your sink with warm water and a mild detergent using a soft cloth or sponge. Always rinse thoroughly and wipe dry to prevent water spots and maintain the finish.

Will my sink scratch over time?

Yes, Fine surface scratches are normal with stainless steel and contribute to a natural patina. Brushed finishes help disguise minor marks, and regular cleaning will keep your sink looking its best.

How do I prevent water marks and fingerprints?

Dry the sink after use and clean along the grain of the steel. Using a stainless steel cleaner periodically can also help maintain a uniform appearance.


Warranty & Support

What warranty do Artinox sinks come with?

Artinox sinks are backed by a manufacturer’s warranty that covers defects in materials and workmanship. Warranty periods vary by product, so please refer to the specific product page or warranty documentation.

What is not covered under warranty?

Normal wear and tear, improper installation, misuse and damage caused by harsh chemicals are not covered. Always follow care and installation guidelines to maintain warranty protection.

How do I make a warranty claim?

To lodge a warranty claim, contact the retailer or Artinox customer support with proof of purchase and photos of the issue. Claims are assessed in line with warranty terms and Australian Consumer Law.


Ordering & Purchasing

Where can I buy Artinox sinks?

Artinox sinks are available through authorised retailers and selected online stores. Buying from an authorised seller ensures genuine products and full warranty coverage.

How do I choose the right sink size for my kitchen?

Measure your cabinet width, benchtop depth and available plumbing space before selecting a sink. Product specifications list minimum cabinet sizes to help ensure correct fit.

Do Artinox sinks come with delivery options across Australia?

Delivery options vary by retailer, but most authorised sellers offer Australia-wide shipping. Delivery timeframes and costs are typically displayed at checkout or provided on request.

 


BACK TO TOP